If you need information on estimated shipping times and cost see Shipping.
Our returns and refund policy and procedures are here: Returns
If you are inquiring about tracking please check your Junk folder for tracking emails.
A full ingredients list is available here: Full Ingredients List
Help using Mollenol
Do you still have the How to Use guide? Here is a pdf version of our How to Use Mollenol guide if you have misplaced the leaflet sent with your order.
If you need help using Mollenol please include a close-up, high-resolution photo (only 1 or 2) of the infection and email:
Our help team is here to assist you get the best result using Mollenol.
In the email, let us know some details about the treatment you have been undertaking. Inform us about:
How old the person is?
Where and how many molluscum?
How many times per day are you applying Mollenol?
How are you applying Mollenol lotion: q-tip, fingertips, or?
Are you using Mollenol Patches or bandaids to cover the molluscum bumps after you apply Mollenol?
Are you applying any other lotions or creams (eg moisturisers, anti-bacterial or anti-inflammatory lotions)?
Take the photos in good light with a steady hand so they are not blurred.